Accessibility Statement

Everyone deserves a beautiful home - and an easy way to shop for one. Tloom, operated by Elavite Inc., is committed to making tloom.com accessible to people of all abilities, and we work toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 AA.

What We Do

• Build pages with semantic markup so screen readers can navigate headings, lists, and landmarks reliably.
• Write alternative text for product photography and meaningful images.
• Keep the whole store - menus, product pages, cart, and checkout - navigable by keyboard alone.
• Maintain color contrast that meets WCAG 2.1 AA, and design layouts that hold up when text is resized.

Ongoing Work

Accessibility is not a one-time project. We audit the site on an ongoing basis, test new features before they ship, and fold accessibility review into every design change. When an audit finds a barrier, fixing it goes to the top of the list.

If You Hit a Barrier

Some of our content comes from third parties, and despite our efforts a page may not work perfectly with your technology. If anything on this site is hard to use, tell us:

Email: customerservice@tloom.com
Phone: (813) 709-1979

We respond within 1 business day. If a barrier keeps you from any information or function on the site, we will provide it through an alternative method - over the phone, by email, or in an accessible format - and we will work to fix the underlying issue.

Feedback Welcome

Your feedback makes this store better for everyone. If you have suggestions on how we can improve accessibility, we genuinely want to hear them.