Parcel delivery
Free on every in-stock item. Most parcels arrive 1–3 business days after dispatch, by FedEx and other national carriers.
Customer care Delivery and shipping
Delivery and shipping
A clear delivery plan for every Tloom order, from parcel tracking to scheduled freight.
- Cost
- Free on every in-stock item, contiguous US
- Parcel
- 1–3 business days after dispatch
- Freight
- 5–10 business days, curbside, scheduled
At a glance
Order handling
Orders are processed and dispatched within 1–2 business days. Tracking is emailed the day your order leaves us.
Oversized freight
Large pieces travel by freight and arrive curbside in about 5–10 business days. The carrier calls to book a window. Contiguous US only, no PO boxes.
The details
Shipping policy
Tloom delivers premium home goods - furniture, lighting, bath fixtures, and decor - quickly and carefully across the contiguous United States.
Free 1–3 Day FedEx Delivery: Delivery is free on every in-stock item. Orders ship via FedEx and other national carriers, and in-stock parcel orders typically arrive within 1–3 business days after dispatch.
Handling Time: Orders are processed and dispatched within 1 business day. Orders placed on weekends or holidays are processed on the next business day.
Oversized and Freight Items: Select large pieces - such as furniture, vanities, and oversized fixtures - may ship with a specialty freight carrier and are delivered curbside, typically within 5–10 business days. The carrier will contact you to schedule a delivery window before arrival. Freight items cannot be delivered to PO boxes.
If Your Order Is Delayed: If we cannot ship your order within the promised window - or, where no window is stated, within 30 days - we will notify you promptly with a revised shipping date, and you may cancel your order for a full refund at any time before it ships.
Delivery Area: We currently ship within the contiguous United States only. We are unable to deliver to Alaska, Hawaii, US territories, or international addresses at this time.
Tracking: We email you a tracking number on the day your order is dispatched so you can follow your delivery every step of the way.
If you have any questions about your delivery, please contact us at customerservice@tloom.com.