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Delivery

The Delivery Path Checklist

Measure the curb-to-room journey before a large piece ships: doors, turns, stairs, elevators, packaging, and the place where the box will land.

Walnut sideboard beside an entry door with a lamp and small bowls on top

A piece can fit the room and still fail the journey to it. The delivery path deserves its own drawing and its own set of numbers, beginning where the carrier stops and ending where the assembled piece will live.

Ask for the cartons, not only the furniture

Record the number of cartons, the width, depth, height, and weight of each one, and whether the item can be safely unpacked before entering the home. Packaging can make an assembled sofa larger at the corners, while a disassembled bed may arrive in several smaller boxes.

Do not assume delivery teams can remove packaging or assemble the piece. Read the service level and shipping policy before planning who will be present and where cartons will be left.

Measure the actual opening

For every door, measure the narrowest clear width with the door open, the clear height, and the diagonal from lower corner to upper opposite corner. Handles, door closers, weather stripping, mail slots, and fixed stops can reduce the opening.

If a door can be removed from its hinges, decide who is authorized and prepared to do that before delivery day. Do not discover the need while a carton is blocking a shared hall.

Draw every turn

A wide hallway can still fail at a 90-degree turn. Measure the hall width before and after the corner, the diagonal across the turn, and the ceiling height where a piece may need to stand on end.

Mark radiators, sconces, railings, low pendants, artwork, and built-in shelves. Remove movable obstacles in advance. Protect fixtures that remain, but do not add thick padding that makes an already tight opening smaller without recalculating it.

Stairs use three dimensions at once

Measure stair width at the narrowest point, tread depth, ceiling height above the nosing, and the landing at every turn. Handrails reduce clear width. A large headboard may pass a doorway and fail because it cannot rotate under the stair ceiling.

For elevators, record door width and height, interior width, depth, and height, and the diagonal from a lower rear corner to the opposite upper front corner. Reserve the elevator and loading area if the building requires it.

Check the route outside

Gates, steps, gravel, narrow side yards, soft lawns, snow, and parked cars all affect the curb-to-door trip. Confirm the carrier's truck access and parking rules. In an apartment building, ask where delivery vehicles may stop and whether certificates or scheduling windows are required.

Clear pets and children from the route. Keep a dry place available for cartons if weather changes and the delivery service stops at a covered threshold or curb.

Prepare the destination room

Remove old furniture before the new carton arrives. Protect floors with clean, non-slip material and keep tools, hardware trays, and assembly instructions ready. Photograph cartons before opening, especially any crushed or punctured area.

Know which wall or orientation the piece will use. Rotating a sectional or bed after full assembly can require more room than assembling it in the correct position from the start.

The curb-to-room list

  • Carton count, size, weight, and unpacking rules.
  • Truck access, gate, steps, and weather cover.
  • Every clear door opening and the turn after it.
  • Hall corners, ceiling height, railings, and fixtures.
  • Stair landings or reserved elevator measurements.
  • A cleared room, protected floor, tools, and enough people.

For the room itself, How to Read Furniture Dimensions Online explains which product measurements belong in the floor plan. If a number is missing, contact the Help Center before the delivery clock starts.

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