Shipping

Free ground shipping on in-stock items via FedEx or another national carrier. Orders dispatch within 1–2 business days. Tracking is emailed when your order ships.

Delivery area

We ship to the 48 contiguous U.S. states and Washington, D.C. Delivery is not available to Alaska, Hawaii, U.S. territories, or international addresses.

Arrival dates are estimates, not guaranteed delivery dates.

Free returns within 30 days

Used, assembled, or installed items are eligible when in reasonable condition, used as intended, with no damage beyond normal wear, and with all parts, hardware, and accessories. Original packaging is not required. Email us and we send a prepaid FedEx label or schedule a pickup. No restocking fee.

Damaged on arrival? Send photos to customerservice@tloom.com within 7 days for a free replacement or refund.