Shipping & Tracking
Tracking your order
Find your estimated delivery date in My Orders or in the tracking email we send when your order ships.
Wondering when your package will arrive? You have two fast places to look.
My Orders
Sign in and open My Orders. Each item shows its current status and, once shipped, a link to carrier tracking with an estimated arrival date.
Shipping email
A tracking number lands in your inbox the moment your order ships. Open that email and follow the carrier link for live scans.
If tracking looks stuck
Carriers sometimes take a day or two to post the first scan after label creation. If nothing has moved for a couple of days, email customerservice@tloom.com with your order number and we will chase it for you.
Guests without an account can still use the tracking link in the shipping email, or ask us for an update with the order number.